Can't sign up for membership with my email

[Hotchixs]

Is anybody else getting this. If you use an email address with a hyphen or underscore it says that the email address is incorrect. Therefore a lot of people would not be able to sign up for a membership. Including me webdude/@/hot-chixs.com

Hotchixs

[BooBoo]

Is anybody else getting this. If you use an email address with a hyphen or underscore it says that the email address is incorrect. Therefore a lot of people would not be able to sign up for a membership. Including me webdude/@/hot-chixs.com

Hotchixs

Sorry Hotchixs, I don't think it has to do with hyphens or underscores. It's because you're from Kingston. :moon:

[LadyB]

hotchix - Do you mean a membership to one of the paysites, or trying to signup as an affiliate for PimpRoll?

[Hotchixs]

Paysites.... I don't think it because I'm from Kingston....It may be becuase I'm an asshole that's why I asked if this is happening to anyone else...So this may happen to you too Boo. LadyB can you tell me if this is just happening to me.. What I find strange is why isn't there someone from Pimp that's jumping out of their seat and finding out if this is right or not. Seem that anything that would interfere with someone being able to sign up would be on their priority list.

[PR_Dave]

I was able to sign up fine with a hypen in my email address and from Canada too.

[Ezekiel]

I'm doing testing right now and seem to be getting through, could you tell me which site specifically your having trouble with, i'll check it out

[Hotchixs]

I can't believe that it would just be me that can signup for a membership. With a hyphen in the first half of the email address (george-bush@whitehouse.gov or anything else that I've tried) gives me the message "the email address you have entered is incorrect"

Can someone please try this combo for me and see if it works, try your Name at hot-chixs/@/sympatico.ca

Thanks
Michael

PS.. This is happening with all the sites. :cussing: :2gunsfiri :smileysex

[Phantom]

yes this is a serious problem that needs to be fixed. i just tried it and got the same as hotchixs

i tried my-name@whatever.com and got the error message this email address is incorrect.

then i tried whatever@my-name.com and it works

so it doesnt allow a hyphen in the first part of the email address.

[Hotchixs]

Great I thought I was going crazy...And yes this needs to be fixed ASAP. I brought this to the attention of pimproll in the begining of the week and here we are still debating if there is a problem or not. Don't debate just fix. And if you didn't know what I was talking about you could have called, instant messaged, emailed me and I would have been happy to help out. Way to trouble shoot a problem!!!

[Sub]

Same thing here. anything-anything@anything.com gives a JS popup error.
This may be a better function to use(maybe not). Just checks to see if there's 1 @ symbol with stuff in front and behind.



function checkEmail(theField)
{
if (isEmpty(theField.value)) return warnEmpty(theField,"Email Address");

var s = theField.value;
if (hasWhiteSpace(s)) return warnInvalid(theField,"Your Email Address cannot contain whitespace characters (i.e. space, tab, new-line). Please re-enter a correct value.");

var bademail = "The Email Address field must contain a valid email address (e.g. pimp@roll.com). Please re-enter it now.";

// Check for "@"
var p_at = s.indexOf("@");
if (p_at < 1) return warnInvalid(theField,bademail);

// There shouldn't be any more "@" after the first one
var domain = s.substring(p_at + 1,s.length);
if (domain.indexOf("@") >= 0) return warnInvalid(theField,bademail);

// Check that there are characters before and after dot
var dot_at = domain.indexOf(".");
if (dot_at < 1) return warnInvalid(theField,bademail);
if (domain.length - dot_at < 2) return warnInvalid(theField,bademail);
return true;
}

[PR_Dave]

Tech crew made a fix for the hyphen before the @.

We checked after the @ and it was fine.

The first post was hard to determine what the exact problem was. With Phil out this last week I missed the boat on this one, he usually gets these issues taken care of ASAP.

[Hotchixs]

Thanks for admitting that you missed the boat. Good Man!!!

[Hotchixs]

Nope still does not work.. Good try though.

[PR_Dave]

Nope still does not work.. Good try though.

Fix has not been applied to all the sites yet.

We are testing before putting live across the board.