Old 06-06-2004, 12:27 AM   #1
LadyB
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Default Stats problem?

My referring urls for today show one more sale than my regular stats do. Are there any stats issues?

Thanks
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Old 06-06-2004, 02:46 AM   #2
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I was wondering too but for another reason.

Black C**k party 1:1800 this week which is way off from what i usually do.
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Old 06-06-2004, 12:47 PM   #3
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Ebony Candy 1/1500 this week....
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Old 06-06-2004, 05:13 PM   #4
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Quote:
Originally Posted by LadyB
My referring urls for today show one more sale than my regular stats do. Are there any stats issues?

Thanks
Which site?

Also what is your pimpID?

We are working on the new stats right now but it shouldn't be affecting current stats.
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Old 06-06-2004, 06:31 PM   #5
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Quote:
Originally Posted by PimpRoll
Which site?

Also what is your pimpID?

We are working on the new stats right now but it shouldn't be affecting current stats.
According to the referring url I'm guessing that the missing sale is for Shemale Angel. The missing sale shows up in the "top 25 urls sorted by sales", but no place else.

my pimpID is 1413

Thanks
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Old 06-07-2004, 08:41 AM   #6
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Quote:
Originally Posted by LadyB
According to the referring url I'm guessing that the missing sale is for Shemale Angel. The missing sale shows up in the "top 25 urls sorted by sales", but no place else.

my pimpID is 1413

Thanks
According to Epoch stats, you only had 4 sales, but I'll get to the bottom of it today and give you a better answer than that, just give me a few hours to find the problem!


Phil
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Old 06-07-2004, 11:08 PM   #7
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Originally Posted by PRPhil
According to Epoch stats, you only had 4 sales, but I'll get to the bottom of it today and give you a better answer than that, just give me a few hours to find the problem!


Phil

ok, I'm not going to sweat the one sale. Just curious as to why a sale would show up with a referring url and there be no other record of the sale any place else.

BTW, when will the new stats be ready? Originally I thought they were suppose to be ready on May 1st. It's June 7th now and still no concrete date for their release?

I just looked at my stats for today here and each time I clicked a different stats detail I see a different number for the amount of hits I sent here today. Summary stats give one number. Hourly stats give another. And referring urls give yet another. Frustrating to say the least : /
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Old 06-07-2004, 11:37 PM   #8
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Quote:
Originally Posted by LadyB
ok, I'm not going to sweat the one sale. Just curious as to why a sale would show up with a referring url and there be no other record of the sale any place else.

BTW, when will the new stats be ready? Originally I thought they were suppose to be ready on May 1st. It's June 7th now and still no concrete date for their release?

I just looked at my stats for today here and each time I clicked a different stats detail I see a different number for the amount of hits I sent here today. Summary stats give one number. Hourly stats give another. And referring urls give yet another. Frustrating to say the least : /
Always go by summary stats.

New stats were supposed to be ready May 1st but Epoch got in the way.

Not only are there new stats, but a whole new design, promo area and a ton of new sites.

It will be worth the wait.

I may just pull the links to the other sections in stats till new stats are complete.
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Old 06-08-2004, 01:54 AM   #9
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Originally Posted by PimpRoll
I may just pull the links to the other sections in stats till new stats are complete.
Please don't. I'd much rather the hit count be off between the two than to go without the referring urls.

Do you by any chance have an approximate release date for the new system?

The new changes sound exciting I just hope nothing is being "reinvented" lol

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Old 06-08-2004, 08:17 AM   #10
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Quote:
Originally Posted by LadyB
I just hope nothing is being "reinvented" lol

oooh that word gives me the shivers!
LadyB, I forbid you to ever mention that word again!
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Old 06-08-2004, 10:54 AM   #11
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Originally Posted by LadyB
I just hope nothing is being "reinvented" lol

Please excuse my language but F NO!

Overall we are going to keep it simple, hot sites and useful stats.

It's coming as soon as we get all or at least most of the sites VISA approved.

It's no good to launch anything half assed.

BTW our new members sections will be going in soon which should give the per sign up program a run for it's money!

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Old 06-08-2004, 11:31 AM   #12
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Quote:
Originally Posted by LadyB
ok, I'm not going to sweat the one sale. Just curious as to why a sale would show up with a referring url and there be no other record of the sale any place else.

BTW, when will the new stats be ready? Originally I thought they were suppose to be ready on May 1st. It's June 7th now and still no concrete date for their release?

I just looked at my stats for today here and each time I clicked a different stats detail I see a different number for the amount of hits I sent here today. Summary stats give one number. Hourly stats give another. And referring urls give yet another. Frustrating to say the least : /
Lady B,

I have gone over this a few times on the board, I thought I explained it to you, but it must have been someone else, anyways, this is why all the different pages show different numbers:

Summary Stats are in "REAL TIME" so they show exactly what you have at that minute.

Daily and hourly stats are taken from a dump that occurs every 15 minutes, so they show less hits than summary

Referral stats are trimmed and only show your top 20 referring urls, so their numbers will be lower as well.

If we were to call all stats in real time, and save all referring url data, stats querries would take forever and you would all hate us because it would take 10 minutes to load your stats.

Our new stats package allows us to display the most current/realtime stats while not putting a strain on our servers. We will still however have to trim the referral stats once the period is over as this is a huge ammount of data collected every day.

I am sorry I cannot give you an exact date for the launch, but I tried that before, and it just came back to bite me. The new stats are functioning exceptionally well and are running along side the old stats while we test them, the major holdup is as was explained earlier, the wait for Visa. We have a number of sites that were sent away over a month ago, and visa simply has not gotten to them yet.

Phil
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Old 06-08-2004, 03:21 PM   #13
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Quote:
Originally Posted by PimpRoll
Please excuse my language but F NO!
ROFL! That's great news! hehe


Quote:
Originally Posted by PimpRoll
It's no good to launch anything half assed.
Thank you!!!

God knows that most of us have had more than our fill of half assed launches from other programs in the past. Please don't take my questions as me being impatient. If it takes until Christmas, then so be it. As long as it works properly when it is finally launched I'll be more than happy.

Phil
Sorry if I missed your explaination of the stats before.

I read over it a couple of times just now. What's confusing to me about it is that my Summary stats are always the lowest number, not the highest. Hourly stats always show way more hits than the summary stats do. And even the referring urls show more hits than the summary stats (and they're only show the hits from the top 25 urls, as you stated.)

Anywho, as long as all of the sales are there I can certainly live with it until the new system is launched.
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Old 06-08-2004, 04:37 PM   #14
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Quote:
Originally Posted by LadyB
ROFL! That's great news! hehe




Thank you!!!

God knows that most of us have had more than our fill of half assed launches from other programs in the past. Please don't take my questions as me being impatient. If it takes until Christmas, then so be it. As long as it works properly when it is finally launched I'll be more than happy.

Phil
Sorry if I missed your explaination of the stats before.

I read over it a couple of times just now. What's confusing to me about it is that my Summary stats are always the lowest number, not the highest. Hourly stats always show way more hits than the summary stats do. And even the referring urls show more hits than the summary stats (and they're only show the hits from the top 25 urls, as you stated.)

Anywho, as long as all of the sales are there I can certainly live with it until the new system is launched.
Lady B

I just got off the phone with the guys that are finishing up building our new stats, the lead programmer is taking a look at our old stats, your account in particular to see if he can see why this is happening. He said he would only spend a short while looking at it, because it takes away from his work on the new stats. But he thinks he can find the answer for you, this doesn't mean he is going to fix it, (as that would also slow down the new stats) but it does mean that he will find out why it is happening, and he will make sure it is not effecting anything else but hits. It appears thus far that summary and Daily stats are both correct, but hourly stats are being overstated. I won't comment on referral stats until I have some knowledgeable info from the programmer, but his educated guess is that both are being overstated due to a server/mysql time problem, meaning that the time on the different servers is not the same, or not accurate, so the frame of time that the hourly stats are being displayed for is incorrect. Of course like I said, this is their educated guess, and I will either confirm it, or tell you what the real problem is as soon as I know.

Also!!!!

For anyone who doesn't know, and has concerns about the accuracy of their stats. Every week when payout is calculated, all sales are checked by hand, by myself, against Epoch's online reports. This ensures that webmasters are paid for every sale they generate. If our stats dump (which is taken from the summary stats) shows more sales than Epoch, we pay you for what our stats say, and we take the hit for the sale you never generated, as it was our stats that showed it; and if epoch stats show you had more sales than our stats show, we bump you up to what their stats say. So in essence we have set up a system where you always get paid at least what you are owed, and possibly you will be paid more. The reason for this is that we know the problems with our stats are our problem, not yours, but you have to deal with them. Thus we operate in a way that forces us to try to display the most accurate sales stats possible, because if we don't, it costs us.

I apologize for this hourly stats problem, the last thing we want to do is display incorrect information, and obviously we are. We will get to the bottom of this, and I assure you that this "bug" will not follow you to our new stats package.

1 more thing!

I made a mistake earlier, and I must apologize Lady B. as I was totally incorrect about what I said about our stats. The hourly and daily stats used to be taken from a dump, but some time ago this was switched and all of our stats pages are real time, that is why your daily stats and summary stats are the same, hourly stats, like I said above are having issues, and should show the same thing as the other two but are not. I will have a reason why soon, but like I said above it is likely a server time problem.

my apologies:

Phil
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Old 06-08-2004, 09:13 PM   #15
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Thanks Phil!!

El Nino - sorry about that! hehe
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Old 06-09-2004, 05:33 PM   #16
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Quote:
Originally Posted by LadyB
Thanks Phil!!

El Nino - sorry about that! hehe
Lady B:

I have your answer and I am very happy to say there is no issue. Well let me refrase that, I have most of your answer. as far as hourly stats go, they are a little screwy and will stay that way till the new program is launched. However, the referrer problem has been figured out, and the explanation is more straight forward than I thought it would be. So here it is:

If I still have all my info correct, your problem with ref was that:
1) you had more hits than in summary stats and
2) you had 1 mor sale in the ref stats as well

here is a statement from one of the stats programmers:

"we do a ip to ref tracking not cookie.. the ip was first seen on the first webmasters accout. (your account) the sale was made on a different webmasters account (not your account) but when the stats processed the sale to ref it gave it to the first webmaster...."

so basically, a surfer hit a pimproll site through your ref code, then later they were surfing and joined a pimproll site, but got to it through someone elses link code, so someone else got the sale, and the credit for it, but the sale showed up in your ref stats, because the same ip address was referred at an earlier date by your account.

the programmer says the new stats get ref info in a different manner and this will not happen in them.

sorry for the inconvenience!


Phil
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Old 06-11-2004, 12:51 AM   #17
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Ahh.. that makes sense! Thanks for all of your help Phil, it's very much appreciated!
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Old 06-11-2004, 08:45 AM   #18
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Quote:
Originally Posted by LadyB
Ahh.. that makes sense! Thanks for all of your help Phil, it's very much appreciated!

no problem, I can't wait till the new stats come out and I no longer have to deal with the shortcomings of our old stats!


Phil
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